Policies and Procedures

Washington Mind is committed to ensuring it has appropriate policies in place to comply with its legal obligations and to ensure it operates effectively so that is can provide a high quality service to its service users and volunteers. Washington Mind also fully supports the Mind Quality management system and we undertook its latest Quality Inspection in December 2014  and passed.

Please see below for a list of our current policies and procedures – copies of all policies and procedures are available on request.

Policy for Policies
Absence Management Procedure
Absence Through Sickness Policy
Acceptance of Gifts Policy
Access to Services Policy
Annual Leave Policy
Business Continuity Plan
Capability Policy
Code of Conduct
Confidentiality Policy
Conflicts of Interest Policy
Commitment to Quality Statement
Complaints Procedure
Confidential Reporting of Concerns (Whistle-blowing) Policy
Criminal Record Procedures /DBS (CRB) Policy
Data Protection Policy
Disciplinary Policy and Procedure
Domestic Abuse Policy
Drug and Alcohol use Policy
Eligibility Check Procedure
Employee Retention Policy
Environmental Policy
Equality Impact Audit
Equal Opportunities & Diversity Policy & Procedure
Ethical Fundraising & Investment Policy
Financial Operational Management Policy & Procedure
Financial Risk Management Policy
Flexible working Policy
Grievance Policy and Procedure
Guidelines for Police Reporting
Guidelines for Therapies Services Policy for Employed and Volunteer Counsellors/Therapists
Harassment Policy
Health & Safety Policy & Procedure
ICT Policy Acceptable Use Policy
Induction Policy
Intellectual Property Policy
Lieu Time Procedure
Lone Working Policy
Managing Challenging Behaviour Policy
Managing Risk Policy / Pathway
Maternity leave & Pay guidelines
Media Policy
Paternity leave & Pay Guidelines
Probationary Period Policy & Probationary Review Action Plan
Professional Boundaries Guidelines
Recovery Model Statement
Redundancy Policy & Review
Reserves Policy
Risk Register
Safer Recruitment and Selection Policy
Service User Involvement Policy
Social Media Policy
Staff Appraisal Scheme Policy
Staff Contract
Staff Handbook
Stress Management Policy
Student Placement Policy
Suicide Prevention Policy
Supervision Policy
Training Policy
Trustee Starter Pack
Volunteer Policy
Wellbeing at Work Policy
Working time Regulations