Listening Skills

Listening is key to all effective communication. The ability to listen effectively enables us to seek and confirm understanding, build rapport and enhance relationships in the workplace. Listening is so important and it can often be overlooked.

By the end of the session delegates will have increased skills ,knowledge and understanding of:

  • Barriers to effective communication
  • Verbal and non verbal communication skills
  • Active listening skills

Training for your workplace

Washington Mind can bring this training to your workplace and deliver for your staff teams across the region. Please contact us on: 0191 417 8043 or: training@washingtonmind.org.uk to discuss the needs of your organisation or business including costs, delivery and numbers to attend.